Customer Relationship
Calyx Customer Relationship Solutions will help you to build profitable customer relationships and help your team to share information, improve sales success and deliver consistent, efficient customer service.
Working with Calyx and Microsoft, you get the benefit and security of a leading packaged application from the largest software company in the world, along with specific functionality and integration from Calyx to best address your requirements. As one of the leading Microsoft Dynamics resellers in UK and Ireland, Calyx provides full, local support throughout the lifetime of your system in addition to comprehensive, certified training for users.
Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management and a searchable knowledgebase. Our solutions also include reporting tools for accurate forecasting and measurement of business activity and employee performance. It incorporates a marketing automation module for creating sales and marketing campaigns fast, and a service scheduling module that helps your staff sell more while improving customer service.
Built using Microsoft .NET connected technologies, Microsoft Dynamics CRM is easy to deploy, customise and use, accessible from Microsoft Outlook and the web, integrates with other business applications and scales as your business grows.
