Public Sector

The public sector has undergone major change in recent years, including a fundamental review of the way public bodies operate. A key objective is to enhance the delivery of services in a modern, flexible and professional manner that fully respects the core public service values of equity and integrity. Instrumental to the success of this initiative is the reform of financial management systems to support the change process and the effective use of information technology.

Calyx has had a significant involvement in this change process, assisting organisations to introduce 'best practice' procedures following a comprehensive review of existing systems and procedures. Successful implementation marks the beginning, and not the end, of the relationship between the client and Calyx. We have supplied and supported the implementation of fully integrated management information systems in organisations such as the Mater Hospital, University of Limerick, Department of Public Enterprise and the Local Authorities.

Key concepts such as Government to Citizen and Government to Business are integral to this reform process. Our eCommerce team has developed web-based applications for many public bodies and has particular expertise in developing that vital link between the 'customer-facing' application and the 'back-office' system. Our professional services staff includes industry specialists with extensive experience in business process re-engineering procedures, project management, and current applications and technology standards.