Managed Services
Calyx is leading the way in ICT managed services.
Most businesses have realised that outsourcing support is the most cost effective alternative to using your own staff's time. Your internal resources are finite - and your team is too valuable to use on anything but your core business.
Calyx can give you the day-to-day support you need with cutting edge expertise and knowledge. We provide better quality support, resolving problems faster and taking the risk out of your service delivery by providing higher availability and a more efficient infrastructure. We can drive your costs down too.
Our outsourced services are run from our state-of-the-art Network Operations Centres (NOCs) in Dublin and Manchester supported by a network of more than 300 engineers on the road.
Our NOCs will takes the hassle of IT management out of your hands with 24 hours a day, 365 days a year monitoring, control and protection. For a fixed fee, our technicians, engineers and consultants can help you to lower costs, reduce downtime, enhance levels of service and efficiency, gain optimum control and accountability, budget for a fixed IT expenditure, provide monthly reports on the state of your IT systems and give you ongoing advice and recommendations.
Our service desk suite has the latest monitoring and management tools, and lets our support experts provide swift, efficient resolution. From forgotten passwords to system alerts from our infrastructure monitoring tools, we deliver in excess of 90% fix at service desk level, avoiding the need for escalation, reducing costs and ensuring you have the tools you need to do business.
Take a few minutes to learn more about our managed services...
